Privacy Policy

PRIVACY POLICY

We realize the importance of privacy and will keep your private information confidential.

 

Please read this private policy statement and understand the relevant actions concerning your private information. These policies may change without prior notice, therefore, please review these protocols regularly for any changes.

 

1. General information for members
 We will collect your name as per your identity card, preferred name, identity card number, contact number, residential address, e-mail address, birth date, gender, occupation, and your child's information such as name and birth date when you register for membership.

 

Your personal information disclosure is important because it is utilized to present goods and services that may suit your needs and interests. Once you finish the registration process, you will qualify for all privileges as a member. This also includes special offers from the company. Should your private information be stolen, hacked, lost or damaged due to accident or by any means, the company reserves the right to refuse any responsibility for any damages incurred.

 

2. Cookies Cookies is a small data file that will be collected in your web browser in order to track visiting information. So when you visit our website in the future, the server may immediately recognize that you have been to the website before. 

 

Cookies is not a program that will destroy any files in the computer, but it is only used to track visiting information such as which pages users visit, at which pages users usually start and stop, and how frequently users visit the website, etc.

 

We do not use cookies to track the identity of the actual user, so that cookies will only tell if a certain computer has visited our website in the past. 

 

Cookies will not collect personal information such as names or e-mail addresses. Nevertheless, if you do not wish to have cookies in your computer, you may configure your web browser to reject cookies.

 

Benefits of cookies:
(1). To collect visitor information and information of individual members, and to customize products, goods and services best suited to individual needs.

 

These cookies will start collecting information after a member logs in and enters a password, and will stop collecting information when the member exits the website or logs out.

 

(2). To evaluate the number of visitors. Different browsers will have different uses for cookies that can distinguish visitors as members or non-members.

 

This information is useful for presenting advertisements that best suit a target audience, evaluating user interests, and the user's internet usage pattern.

 

(3). To check usage frequency or visiting pattern. These tracking cookies help us to understand the user's character and habits. Moreover, it will help us improve our services, contents, advertising patterns, as well as promotional activities offered on the website to best suit individual needs. 

 

3. Member's information usage
The main objectives in collecting member's information is to offer those services that best suit individual members as they visit and use services from our website at no cost. We may occasionally send you an e-mail to inform you about news, activities and services. In all, if you are not interested or do not wish to receive news and information, you can always change your personal settings at any time.

 

4. Keeping member's private information
In case the company requires additional personal information, the company will collect and keep this data confidential. In some cases when the company needs to disclose your private information to a third party, the company will notify you of such disclosure in advance.

 

The member always has the right to approve or disapprove such disclosures, or even to refuse to receive those services as they wish.

 

Certain promotional or marketing campaign activities that occur in www.dumex.com.my may be sponsored by another company, trade partner or business alliance. All or part of a member's information collected from such activities may be presented to the sponsored company, in which case the members will be notified before any disclosure. In this event, the member reserves the right not to participate in these activities.

 

Note: In case you visit other websites that have links to www.dumex.com.my, they also may collect your personal information.

 

In those cases, any such collected information shall  not be part of the company's privacy policy.

 

5. Information disclosure to public
Normally, we will not disclose a member's personal information to others unless you give permission or in the following circumstances.

 

5.1 Information for trade partner and/or business alliance as well as business sponsor.The company may disclose personal information to business alliances and business sponsors. The company will inform you in advance of this intention before the disclosure or transfer of your membership information. Details of information disclosure can be viewed in the service conditions or usage terms.

 

5.2 In some promotional campaigns, the campaign sponsor may ask for additional information.

 

For this information, the company reserves the right to disclose your personal information to the sponsor to enable us to respond to your future needs effectively. We will inform you of such a release prior to disclosure, passing on, or transfer.

 

5.3 In some cases you may be offered information or special news from a third party. Once you agree to receive such information, your name and e-mail address will be disclosed.

 

5.4 The company may disclose information in the following special cases. When the company deems that the information disclosed will affect classification, contact, and legal action against persons who violate the company's service conditions or cause any impact or damage to the company's clients by interfering or violating any rights or property, whether intentionally or not.

 

Moreover, the company may disclose information if requested by authorities under applicable laws, or for other purposes the company deems necessary in order to maintain and improve its service, or for the development and expansion of the company's goods and services.

 

6. Choices of members in information collection, usage and disclosure
If you indicate that you want to receive information about the company's products and services, we will send you an e-mail about the products and services in which you indicate any interest.

 

If you do not wish to receive any news or information from the company, please indicate in your personal setting that you do not wish to receive any particular information. In addition, you may utilize your username and password to amend and/or change information for certain promotional programs. We may ask for your e-mail address in order to update your information.

 

Therefore, you may receive automatic e-mails concerning promotional campaigns if you indicate your interest on registration.

 

Moreover, a member can change and/or amend cookies personally by changing his/her browser preferences to best suit these personal preferences. You have the right to receive all cookies or refuse any cookies.

 

In case you refuse all cookies, you may not be able to use certain information that requires specific registration.

 

The company does not have a policy to sell or lease personal information to outsiders, unless this occurs beyond the company's control, in which circumstance the company will inform you of the disclosure to another party prior to the disclosure, and in which case you have the right to refuse the request if you do not wish to disclose personal information. You can choose not to use those services or to participate in any promotional or marketing activities.

 

We gathersuser information in the following processes: 

 

* Optional registration
Our site offers you free, voluntary registration . By registering, you can enter the site without having to log on each time; you gain access to the polling area; you can enter chatrooms and message boards; and you can take advantage of personalization (the ability to select content according to a user-supplied profile).

 

During registration you are required to supply a username, password, and email address, and may have to answer various survey questions about age, gender, income, Internet connection, zip code, country, employment status, and other related information.

 

During registration the you have the option of supplying a first name, last name, and password hint. In addition, you may opt to subscribe to  I the company's   electronic newsletters and to have your  email address and/or URL appear in postings.

 

* Polling
Our site offers interactive polls  so you can easily share your opinions with other users and see what the  company's  audience thinks about important issues. The company uses a system to "tag" users after they have voted, so you can vote only once on a particular question. This tag is not correlated with information about individual users.

 

* Message boards/forums
Users of the company's  Message Boards must register for this service (free of charge) in order to post messages, although they needn't register to visit the site. During registration you will be required to supply a username, password, and email address.

 

* Electronic newsletters (Dispatches)
Our  site may offer you a free electronic newsletter. We will gather the email addresses of users who voluntarily subscribe. You may remove yourself  from this mailing list through the subscription management pages or by sending an e-mail message to the appropriate address listed in the newsletter. You  can also subscribe to the newsletters at the time of registration. 

 

The company delivers newsletters, marketing and product offerings via email to only registered recipients from our subscription center. The email tracking system recognizes the URL that was clicked, and records some information about you and your computer, such as the email address that you provided to us, the browser, operating system and IP address. 

 

We also use the feature of your browser to set a "cookie" on your system. This allows us to measure and report the click through rate on e-mails delivered to help us  determine future content. 

 

We will not provide specific user information to any third party company.

 

* "Send this story to a friend" service

You  can choose to electronically forward a story or article to someone else by clicking the link at the top of that story. You must provide your  email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the story. The information is not used for any other purpose.

 

* Surveys
Occasionally the company may conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our partners. We never share any of this information about specific individuals with any third party.

 

* Contests and sweepstakes
The company may offer contests and sweepstakes in which we request certain personal information. At a minimum, the required information includes name and email address; in some cases, you must answer mandatory survey questions about a range of other personal data. The information gathered in the entry form is used to verify your identity, to send you an email notification that your entry has been received, and to contact winners and/or prize recipients. There are two situations in which we will divulge this information to a third party provided you give express consent: 

 

(A) You  may expressly choose to receive additional information from the contest sponsor, in which case your  personally identifiable information is divulged to the advertiser. 

 

(B) Some of the contests may be hosted on our  site but administered by the sponsor; in such cases, the information you provide is passed on to the third party as long as you  give express consent.

 

Because the rules and terms of each contest can vary, all information about each contest is clearly posted during the event. All contests and sweepstakes are conducted in full accordance with local laws.

 

* Usage tracking
We  track user traffic patterns throughout all of our sites.

 

7. Information amendment and deletion
Members can amend, update, and adjust personal information by personally by using their username and password anytime they wish.

 

If you forget your login name and password, you may go to the main page or member registration page and click on “Forget Password.”

 

The program will bring you to the Forget Password page.You will need to type in the e-mail address used in registration, and the program will send your login name and password to your registered e-mail address automatically.

 

8. Caution about information lost, used inappropriately and information amendment.
All members must have a private password to access their personal information, so that only that member can access his/her personal data. You may amend, update, and adjust your personal information by using your own login name and password.

 

The company strongly suggests that you keep login name and password secret. The company will not ask for your password, via telephone or e-mail. If you share a computer with others, please log out every time you no longer use our services or close browser when finished in order to prevent others from using your information. It is understood that sending information over the internet is not 100% secured.

 

Therefore, in this regard, the company cannot guarantee the security of any information transmitted over the internet in any case, whether on data inflow to the company or outflow from the company back to you. However, the company will do its best to secure all information flow over the internet.

 

9. Other issues
Be careful when disclosing personal information while you are online such as when you are using message board, chat room and e-mail. This information may be collected and used by another party. Therefore, you must keep your personal information and password secret.