Danone Dumex (Malaysia) Sdn Bhd (“Danone Dumex”) realizes the importance of privacy and we will keep your personal information confidential.
This Privacy Policy may change without prior notice. Therefore, please review this page regularly for any changes.
1. Members’ personal information
We will collect your name as per your identity card, preferred name, identity card number, contact number, residential address, e-mail address, birth date, gender, occupation, and your child's information such as name and birth date when you register for membership on this Site.
Your personal information disclosure is important because it is utilized to present goods and services that may suit your needs and interests. Once you finish the registration process, you will qualify for all privileges as a member of this Site (“Member”), including special offers from Danone Dumex. Should your private and personal information be stolen, hacked, lost or damaged due to accident or by any means not caused by the errors or omissions of Danone Dumex, you agree that Danone Dumex shall not be liable for any loss or damages incurred thereto.
2. Cookies
Cookies are a small data file that will be collected in your web browser in order to track visiting information. So when you visit our website in the future, the server may immediately recognize that you have been to the website before.
Cookies is not a program that will destroy any files in the computer, but it is only used to track visiting information such as which pages users visit, at which pages users usually start and stop, and how frequently users visit the website, etc.
We do not use cookies to track the identity of the actual user, so that cookies will only tell if a certain computer has visited our website in the past.
Cookies will not collect personal information such as names or e-mail addresses. Nevertheless, if you do not wish to have cookies in your computer, you may configure your web browser to reject cookies.
Benefits of cookies:
• To collect visitor information and information of individual members, and to customize products, goods and services best suited to individual needs.
These cookies will start collecting information after a member logs in and enters a password, and will stop collecting information when the member exits the website or logs out.
• To evaluate the number of visitors. Different browsers will have different uses for cookies that can distinguish visitors as members or non-members.
This information is useful for presenting advertisements that best suit a target audience, evaluating user interests, and the user's internet usage pattern.
• To check usage frequency or visiting pattern.
These tracking cookies help us to understand the user's character and habits. Moreover, it will help us improve our services, contents, advertising patterns, as well as promotional activities offered on the website to best suit individual needs.
3. Use of personal information
The main objectives in collecting Members’ personal information is to offer those services that best suit individual members as they visit and use services from this Site at no cost. Other uses of Members’ personal information may include the display of customized content on this Site and auditing, research, analysis in order to maintain, protect and improve our services. We may occasionally send you an e-mail to inform you about news, activities and services. If you are not interested or do not wish to receive news and information, you can always change your personal settings at any time.
Members’ personal information may also be requested and used in the following circumstances:
• Optional membership registration
This Site offers you free, voluntary registration to become a Member. By registering, you can enter this Site without having to log on each time; you gain access to the polling area; you can enter chatrooms and message boards; and you can take advantage of personalization (the ability to select content according to a user-supplied profile).
During registration, you are required to supply a username, password, and an email address, and may have to answer various survey questions about age, gender, income, Internet connection, zip code, country, employment status, and other related information.
During registration, you have the option of supplying a first name, last name, and password hint. In addition, you may opt to subscribe to our electronic newsletters and to have your email address and/or URL appear in such postings.
• Polling
This Site offers interactive polls so you can easily share your opinions with other Members and see what they think about important issues. We use a system to "tag" Members after they have voted, so you can vote only once on a particular question. This tag is not correlated with information about individual users.
• Message boards and forums
Only Members may access for the services of message board and forums available on this Site. During registration you will be required to supply a username, password, and email address.
• Electronic newsletters (dispatches)
This Site may offer you a free electronic newsletter. We will gather the email addresses of Members who voluntarily subscribe. You may remove yourself from this mailing list through the subscription management pages or by sending an e-mail message to the appropriate address listed in the newsletter. You can also subscribe to the newsletters at the time of registration.
We deliver newsletters, marketing and product offerings via email to only registered recipients from our subscription center. The email tracking system recognizes the URL that was clicked, and records some information about you and your computer, such as the email address that you provided to us, the browser, operating system and IP address.
We also use the feature of your browser to set a "cookie" on your system. This allows us to measure and report the click through rate on e-mails delivered to help us determine future content.
We will not otherwise provide specific personal information to any third party company.
• "Send this story to a friend" service
You can choose to electronically forward a story or article to someone else by clicking the link at the top of that story. You must provide your email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the story. The information is not used for any other purpose.
• Surveys
Occasionally we may conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our partners. We never share any of this information about specific individuals with any third party.
• Contests and sweepstakes
We may offer contests and sweepstakes in which we request certain personal information. At a minimum, the required information includes one’s name and email address. In some cases, you must answer mandatory survey questions about a range of other personal data. The information gathered in the entry form is used to verify your identity, to send you an email notification that your entry has been received, and to contact winners and/or prize recipients. There are two situations in which we may divulge this information to a third party provided you give express consent:
(a) You may expressly choose to receive additional information from the contest sponsor, in which case your personally identifiable information is divulged to the advertiser.
(b) Some of the contests may be hosted on our site but administered by the sponsor; in such cases, the information you provide is passed on to the third party as long as you give express consent.
Because the rules and terms of each contest can vary, all information about each contest is clearly posted during the event. All contests and sweepstakes are conducted in full accordance with local laws.
• Usage tracking
We track user traffic patterns throughout all of our websites.
4. Privacy
Danone Dumex will not share any personal information submitted by Members’ information for purposes other than those indicated upon request.
Where we need to disclose your personal information to a third party (including business alliances or business sponsors), we will notify you of such disclosure in advance. Members may approve or disapprove such disclosures or refuse to receive those third party services (if any).
Certain promotional or marketing campaign activities available on this Site may be sponsored by another company, trade partner or business alliance. All or part of a Member's personal information collected from such activities may be presented to the sponsored company, in which case Members will be notified before any such disclosure is made. In this event, Members may reserve the right not to participate in these activities.
Other websites that have links to or from this Site may collect your personal information. In such cases, the use and disclosure of any such collected information shall not be part of this Privacy Policy and Danone Dumex shall not be responsible or liable for the same.
We may also disclose Members’ personal information if requested by authorities under applicable laws, or for other purposes we deem necessary in order to maintain and improve our services, or for the development and expansion of our goods and services.
5. Amendment and deletion of personal information
Members can amend, update, and adjust personal information by personally by using their username and password anytime they wish. We may ask for your e-mail address in order to update your information.
If you forget your login name and password, you may go to the main page or member registration page and click on “Forget Password.” The program will bring you to the Forget Password page. You will need to type in the e-mail address used in registration, and the program will send your login name and password to your registered e-mail address automatically.
If you indicate that you want to receive information about our products and services, we will send you an e-mail about the products and services in which you have indicated an interest. If, at any time, you do not wish to receive any news or information from us, please indicate in your personal setting that you do not wish to receive any particular information. In addition, you may utilize your username and password to amend and/or change information for certain promotional programs.
Moreover, a member can change and/or amend cookies personally by changing his/her browser preferences to best suit these personal preferences. You have the right to receive all cookies or refuse any cookies. In case you refuse all cookies, you may not be able to use certain information that requires specific registration.
6. Precautions
All Members must have a private password to access their personal information, so that only that member can access his/her personal data. You may amend, update, and adjust your personal information by using your own login name and password.
We strongly suggest that you keep your username and password in confidence. We will not ask for your password, via telephone or e-mail. Be careful when disclosing personal information while you are online such as when you are using message boards, chat rooms and e-mail particulars on this Site. This information may be collected and used by third parties. Therefore, you must keep your personal information and password secret. If you share a computer with others, please log out every time you no longer use our services or close browser when finished in order to prevent others from using your information.
It is understood that sending information over the Internet is not 100% secured. We cannot guarantee the security of any information transmitted over the Internet in any case but we will do our best to secure all transmission of personal information to or from us over the Internet.