Terms & Conditions

TERMS AND CONDITIONS

Please read these terms of use carefully. If you proceed to use this Site, you are agreeing to these rules, including our House rules for our Forums and Danone Dumex Friends.

1. This Site is produced by Danone Dumex (Malaysia) Sdn. Bhd. (“Danone Dumex”) for your information, education and communication. Please feel free to browse this Site.

2. This Site and its contents are designed to comply with Malaysian laws and regulations and are intended for use by Malaysian residents only. Danone Dumex makes no representation that any information contained in this Site is relevant or appropriate to other locations.

3. This Site offers you the option of viewing information about Danone Dumex growing up milks. If you choose to view this information, you are accepting that Danone Dumex is supplying this information at your individual request for information and education purposes.

4. Once you have completed the registration process, you will have specified a username (email address) and a password. You must ensure that you keep your username and password in a safe and secure place and that you do not disclose them to anyone. You will be fully responsible for all activities which occur under your username and password. It is your responsibility to immediately notify us of any unauthorised use of your username and password or any other breach of security as soon as you become aware of it. We reserve the right to require users to amend their username and passwords if necessary for security reasons.

5. All accounts must be registered with a valid personal email address that you access regularly so that moderation emails can be sent to you. Accounts registered with someone else’s email address, or with temporary email addresses may be closed without notice. We may require users to re-validate their account if we believe they have been using an invalid email address. We reserve the right to close accounts if any User is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple Danone Dumex accounts, or if a non-Malaysia-based User pretends to be a Malaysia-based User, or disrupts any of our services in any way. 

6. Use of this Site is at your own risk. Neither Danone Dumex nor any other party involved in creating, producing or delivering this Site shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this Site. This includes damage to, or viruses that may infect, your computer equipment. Without limiting the foregoing, everything on this Site is provided to you 'as is' without any warranties on merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so check your local laws.

7. The copyright to the contents of this Site belongs to Danone Dumex. Users may download materials for their own personal, non-commercial use, provided all copyright and other proprietary notices are kept intact. The copying, redistribution, re-posting, publication, adaptation or alteration of any part of this Site for any public or commercial purposes is prohibited without the prior written permission of Danone Dumex. When you transmit to or post any material on this Site, you grant to us non-exclusive, world wide, perpetual, fully sub-licensable royalty free licence under your copyright and other intellectual property rights to use, reproduce, modify, adapt, publish, translate, create derivative works from or display or distribute that material worldwide via this Site, and/ or in any way without any duty at all to account to you.

8. The trademarks, logos, characters and service marks (collectively the 'Trademarks') displayed on this Site are registered or unregistered Trademarks of Danone Dumex. Nothing contained in this Site should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the Trademarks without the express written permission of Danone Dumex. Your use of the Trademarks and contents of this Site, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that Danone Dumex will aggressively enforce their intellectual property rights contained in this Site and its contents to the fullest extent of the law, including seeking criminal sanctions.

9. A variety of information, advice, recommendations, letters, messages, comments, posts, text, graphics, software, music, sound, photographs, videos, data and other materials (“Content”) – is available on this Site. Some of the Content is provided by Danone Dumex and other Content is provided by persons who use this Site (“Users”), such as Users’ opinions and views provided via posts to discussion forums.  Danone Dumex strives to keep the Content that we post on this Site accurate, complete, and up-to-date. However, we cannot guarantee, and are not responsible for, the accuracy, integrity, quality, completeness, and/or timeliness of the Content, whether provided by ourselves or by Users, or that it will not be objectionable to you. In order to ensure that everyone can get the most out of these chat groups, please read and abide by our House Rules.

10. Images of people or places displayed on this Site are either the property of, or used with permission by, Danone Dumex. The use of these images by you is prohibited unless specifically permitted by these Terms and Conditions or by specific permission granted elsewhere on this Site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.

11. If you wish to bring to our attention any unlawful activity associated with any Content posted by another User or otherwise available on this Site and you would like to file a complaint with us, please use the ‘report abuse’ link found on any page which contains content supplied by Users.

12. The Content presented in this Site is provided with the understanding that neither Danone Dumex nor its Users are engaged in rendering medical, counselling, legal and/or other professional services or advice. The Content is available for information and as an educational tool; it is not intended as medical or healthcare advice and is not intended as a substitute for professional advice relative to a specific condition or questions you may have regarding a medical condition or legal problem. Always seek the advice of your general practitioner or other qualified healthcare professional regarding any medical condition before starting any new treatment.

13. Personal information voluntarily submitted to Danone Dumex via this Site, such as interactive registration may be used by Danone Dumex. It may also be used internally to assess the function of our Site and the needs of our customers. By providing such information, you expressly consent to Danone Dumex using personal information in this way.

14. Danone Dumex advises that you never reveal any personal information about yourself or anyone else (for example: telephone number, postal address, home address or email address, or any other details that would allow you to be personally identified), in any Danone Dumex community. Danone Dumex is not responsible for any subsequent actions or events resulting from such personal information being voluntarily revealed by you.

15. This Site may contain links to other sites. Danone Dumex is not responsible for the content of any other site or for on-going review of other sites. The inclusion of any link to such sites does not imply endorsement by Danone Dumex. Your linking to other sites is at your own risk. Hyper-linking to this Site, in any manner, is not permitted without the written permission of Danone Dumex.

16. Danone Dumex does not represent or warrant that this Site, or any site to which ours is linked, will be accessible or available on a timely basis, or that access to the same will be uninterrupted or error free.

17. Danone Dumex reserves the right to alter or delete material from this Site at any time.

18. Danone Dumex may, at any time, revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions.

House Rules
1. We do not control, screen or edit any Content provided by Users that is posted to or from or made available on our Site. However, we reserve the right, but not the obligation, in our sole discretion and for any reason, to pre-screen, edit, and refuse to accept or remove or move any Content which has been transmitted to, from or via, or posted on, this Site by a User. We will not be liable for doing this.

2. In order that Danone Dumex can use your contribution, you confirm that your contribution is your own original work, is not libelous or defamatory and does not infringe any Malaysian laws; that you have the right to give Danone Dumex permission to use it, and that you have the consent of anyone who is identifiable in your contribution or the consent of their parent / guardian if they are under 16 years of age..

3. You are not permitted to use this Site [or any of our services] for any reason or purpose which is unlawful, libelous, defamatory, harassing, harmful, abusive, and/or invasive of another’s privacy or objectionable and, in particular, you are not permitted to transmit anything which, in our opinion, harms our business or offends other Users. You must ensure that you do not transmit to, from or via or post on this Site any material containing software viruses or other harmful, disruptive or destructive files designed to damage or disrupt the good working order of any computer or telecommunications equipment. You are not permitted to do anything which may disrupt in any way the operation of this Site [and services], nor are you permitted to do anything which would disrupt the use and enjoyment of this Site [and our services] by any other User. Other than as expressly permitted by us, you are not permitted to use this Site to engage in any commercial activity of any form.

Our Forums
We have established these Forums' rules so that everyone can get the most out of our Site. These rules protect all Users by making sure that any and all communications are safe and fun for everyone.

• Please keep all contributions civil and tasteful.

• No disruptive, offensive and/or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble.

• No unlawful or objectionable content: unlawful, harassing, defamatory, libelous, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is not acceptable.

• If you use multiple logins for the purpose of disrupting the community or annoying other Users you may have action taken against your accounts.

• Be patient: Users of all ages and abilities may be taking part.

• When voicing an opinion please be sensitive to the circumstances of other people who may be online.

• We welcome personal recommendations for products, books, website addresses or other materials that you have found useful in your experience. However, we will take action against submissions that we judge to be advertising, or promoting materials or websites we deem to be inappropriate (vulgar, offensive etc). Danone Dumex does not accept responsibility for the content of such recommendations.

• Commercial messages and messages from businesses or organisations are not permitted. Our Forums are for use by parents and parents-to-be, they are not to be used as a medium for marketing or selling to our Users.

• No impersonation

• No inappropriate user names (e.g. vulgar, offensive etc)

• The Forum moderator may from time to time post messages, intervene or edit or delete messages.

• We welcome feedback, both positive and negative, but please make sure your comments are in line with the above rules. Repeatedly posting personal or offensive comments about members of the public or companies may be considered harassment. We reserve the right to take action against those responsible.

• To help make sure you get the right information, our own team of advisors will occasionally join in on a Forum if they are needed.

• Please note: Any opinions expressed are from individuals using the website and are in no way connected or attributable to Danone Dumex.

Safety Tips
• Be careful when using a Forum. Remember, people online may not be who they say they are. Anyone with access to the internet can obtain access to our Site.

• Think twice when giving out any personal information. This includes your name, address, telephone number, mobile number, private email address, photograph etc.

• Be cautious when meeting someone you have only been in touch with online. If you would like to meet them, do so in a public place in the daytime. For your own safety tell someone where you will be going and when, or take someone along with you, at least for your first meeting.

Danone Dumex Friends
In joining Danone Dumex Friend Finder, you agree to share the following information with other parents and parents-to-be who might want to contact you: your user name, your supplied profile, your baby's birth month, and your location proximity from them (within 2 miles). Otherwise, you may not supply any information so as not to be available and you may not sign up to Danone Dumex Friend Finder.

We have established these Danone Dumex Friends Rules so that everyone can get the most out of our Site. These Rules protect all Users by making sure any and all communications are safe and fun for everyone.

• Please keep all contributions civil and tasteful

• No disruptive, offensive or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble.

• No unlawful or objectionable content: unlawful, harassing, defamatory, libelous, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is not acceptable.

• If you use multiple logins for the purpose of disrupting the community or annoying other Users you may have action taken against your accounts.

• Be patient:  Users of all ages and abilities may be taking part.

• When voicing an opinion please be sensitive to the circumstances of other people who may be online.

• We welcome personal recommendations for products, books, website addresses or other materials that you have found useful in your experience. However, we will take action against submissions that we judge to be advertising, or promoting materials or websites we deem to be inappropriate (vulgar, offensive etc). Danone Dumex does not accept responsibility for the content of such recommendations.

• Commercial messages and messages from businesses or organisations are not permitted. Danone Dumex Friends is for use by parents and parents-to-be, it is not to be used as a medium for marketing or selling to our Users.

• No impersonation

• No inappropriate user names (e.g. vulgar, offensive etc)

• We welcome feedback, both positive and negative, but please make sure your comments are in line with the above Danone Dumex Friends Rules. Repeatedly posting personal or offensive comments about members of the public or companies may be considered harassment. We reserve the right to take action against those responsible.

• Please note: Any opinions expressed are from individuals using the website and are in no way connected or attributable to Danone Dumex.

About the Law
You may not submit any defamatory, libelous and/or illegal material of any nature in our Danone Dumex Friends areas. This includes text, graphics, video, programs or audio.

If you fail to abide by these Danone Dumex Friends Rules, you will be sent an e-mail which informs you why your contribution has failed or been edited. This mail will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.

This action may include your relevant account or accounts being placed into pre-moderation or a temporary or permanent suspension of your ability to participate in any or all of Danone Dumex's Friends areas.

If you post or send offensive and/or inappropriate content anywhere on Danone Dumex Friends or otherwise engage in any disruptive behaviour, and we consider such behaviour to be serious and/or repeated, we may use whatever information that is available to us about you to stop any further such infringements. This may include informing relevant third parties such as your employer, educational establishment or email provider about the infringement/s. We reserve the right to delete any contribution, or take action against any account, at any time, for any reason.